VXF-9 Max 3D Face Palm Vein Recognition Smart Large Handle Door Lock

1. **Multi-Mode Biometric Security** – Supports 3D facial recognition, palm vein scanning, and under-screen fingerprint verification, delivering high-precision, hands-free entry with enhanced anti-spoofing technology.

2. **High User Capacity & Flexible Management** – Accommodates up to 250 users, including 10 administrators and 240 regular users, with separate permissions for easy and secure access control.

3. **Intelligent Anti-Peeping Password Feature** – The virtual password function allows users to input random digits before or after the real password, preventing password theft through shoulder surfing.

4. **Durable & All-Weather Performance** – Operates reliably in extreme temperatures (-25℃ to 60℃) and humidity (15–93% RH), with electrostatic protection and moisture-resistant construction.

5. **Comprehensive Safety & Alert System** – Includes anti-prying alarm, illegal entry lockout (90-second lockdown after 5 failed attempts), low battery alerts, and tamper detection for full situational awareness.

6. **Emergency Power & Backup Access** – Features a USB emergency power interface for temporary unlocking when the battery is depleted, alongside a mechanical key cylinder for fail-safe entry.

7. **Multilingual Voice Guidance & Easy Setup** – Offers clear voice prompts in over 20 languages and an intuitive menu system, making installation, user enrollment, and daily operation simple for all users.

8. **Integrated Visual Peephole & Doorbell** – Built-in indoor peephole camera with a display screen allows visual verification of visitors without opening the door, adding convenience and security.

Based on the comprehensive technical specifications and feature set described in the instruction manual, the VXF-9 MAX smart lock is ideally suited for the following types of users:

**Primary Target Users:**

1.  **Tech-Savvy Homeowners & Families**

**Security & Convenience Seekers:** Families looking to enhance home security while eliminating the need for physical keys. The multiple unlocking methods (face, palm, fingerprint, password, card) offer flexibility for all family members, including children and elderly relatives who might find certain methods easier to use.

   *   **Modern Household Managers:** Users who appreciate centralized control, such as the ability to manage up to 250 user accounts, create temporary passwords for guests or service personnel, and review access logs.

2.  **Short-Term Rental Hosts & Property Managers**

**Access Control Specialists:** Ideal for managing Airbnb properties, vacation rentals, or multiple rental units. Features like **temporary passwords** and remote unlocking via an app (implied by network functionality) allow for secure, keyless guest check-in/out without physical key exchange.

   *   **Efficiency-Oriented Managers:** The ability to easily add and delete user credentials between tenants and monitor access is highly valuable for property management.

3.  **Small Business Owners & Office Administrators**

**Secure Access Managers:** Suitable for small offices, clinics, or studios that require reliable access control for employees. The distinction between **administrator users** (10 slots) and **ordinary users** (240 slots) allows owners/managers to maintain full control while granting simple access to staff.

   *   **Users Needing Audit Trails:** The "Record inquiry" function is useful for businesses that need to track employee comings and goings for security or operational reasons.

4.  **Users in Multi-Generational or Shared Households**

**Flexibility Providers:** Homes with live-in grandparents, adult children, or frequent visitors benefit from the high user capacity and varied authentication options. The **indoor peephole camera and display** add an extra layer of security and convenience for verifying visitors without opening the door.

**Key User Characteristics:**

**Value High Security:** Users concerned about break-ins will appreciate the **anti-prying alarm**, **illegal user lockout** (90-second lock after 5 failed attempts), and **dual authentication** option for sensitive areas.

**Desire Convenience & Keyless Living:** Individuals tired of carrying keys or worrying about lost keys. The **3D facial recognition** and **palm vein scanning** offer truly hands-free, high-tech entry.

**Require Reliability:** Users in varied climates will find the **wide operating temperature range (-25℃ ~ 60℃)** and robust construction suitable for most environments.

**Moderately DIY-Capable:** While professional installation is an option, the detailed installation guide suggests the product is designed for users comfortable with following technical instructions for self-installation.

**International or Multi-Lingual Users:** Support for over **20 languages** (including English, Spanish, Arabic, French, etc.) makes this product highly suitable for expatriates, multicultural families, or properties that cater to international guests.

**Secondary Users:**

**Gift Buyers:** A premium gift for new homeowners or tech enthusiasts looking to upgrade their home's smart ecosystem.

**Security-Conscious Individuals in High-Traffic Areas:** People living in apartments or urban areas who want to prevent lock-picking and unauthorized entry attempts.

In summary, the **VXF-9 MAX** is a versatile, high-capacity smart lock designed for **security-conscious individuals and professionals who manage property access for multiple people and prioritize a blend of cutting-edge biometric technology, robust safety features, and administrative control.**

1. How do I enter the menu to add or delete users?

To access the menu, press **\*#** on the front lock panel. Follow the voice prompts to verify administrator access, then select **User Management** to add or delete users.

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2. How many users can the lock support?

The VXF-9 MAX supports up to **250 user groups**:

- **10 administrator users** (IDs 000–009)

- **240 ordinary users** (IDs 010–249)

- Up to 100 passwords, 100 cards, 100 fingerprints, and 50 face profiles.

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3. What unlocking methods are available?

You can unlock using:

- 3D facial recognition

- Palm vein recognition

- Under-screen fingerprint

- Password (6–12 digits)

- IC card

- Dual authentication (two methods combined)

- Mechanical key (backup)

- Temporary password

- Remote unlocking (via app)

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4. What should I do if the battery is low?

When the battery drops below 25%, the lock will announce “Low battery.” You can still unlock about **50 more times** before needing to recharge or replace the battery. If completely drained, use the **USB emergency power interface** on the front lock with a power bank to unlock temporarily.

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5. How do I change the language of the voice prompts?

In the main interface, enter **888#** to access the language menu. Enter the corresponding language code (e.g., 3001 for English, 3022 for Japanese) and press **#** to confirm.

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6. How does the virtual password feature work?

When entering a password, you can add extra digits before or after your real password (the system reads only the first 16 digits). This prevents others from seeing your actual password.  

Example: If your password is **123456**, you can enter **426123456745** to unlock.

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7. What happens if someone tries to force open the lock?

The lock has an **anti-prying alarm** that triggers if forced open. You can enable or disable this feature in the system menu. After 3–5 consecutive failed unlock attempts, an alarm sounds, and after the 5th failure, the lock enters **90-second lockdown**.

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8. How do I perform a factory reset?

Press and hold both the **Unlock** and **Lock** buttons on the rear lock panel for **5 seconds**. The voice will prompt: “Factory reset. Press # to confirm, press * to cancel.” After confirming, the lock will restart and restore to its initial settings.

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9. How do I set up delayed locking?

In the **System Settings** menu, select **Delayed Locking** and choose from available times: **Off, 10s, 15s, 20s, or 25s**. This sets how long the lock waits before automatically locking after being unlocked.

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10. How do I connect the lock to my phone for remote access?

Enter **\*#** and verify as administrator, then go to **System Settings** and select **Network Configuration**. Note: Only **one phone** can be paired at a time. Re-pairing will clear previous pairing data. Detailed instructions are available via the QR code in the manual.

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